Thank you for visiting and shopping at MWC Associates. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy 

Shipment processing time 

All orders are processed for delivery within 48 hours (for non-digital and online products).   Orders are delivered during our opening hours Monday to Fridays between 9 am to 4 pm. We do not guarantee delivery on public holidays. 

If we are experiencing a high volume of orders, shipments may be delayed by a few hours. Please allow additional time in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout 

 

Delivery Address	Location
Kingston Metropolitan Area                (New Kingston, Crossroads, Halfway Tree, Constant Spring Road, Hope Road)	US$4.00
Kingston & St. Andrew                          (Manor Park, Papine, Downtown, 3 miles, ferry, Norbrook, Barbican, Jacks Hill, Havendale)	US$4.00
St. Andrew                                          (Stony Hill, Norbrook - Above Hill Road, Gordon Town, Red Hills/Chancery Hall)	US$7.00
Harbour View / Airport	US$7.00
Bull Bay	US$10.00
Portmore	US$9.00
Spanish Town	US$10.00

 

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

MWC Associates is not liable for any products damaged or lost after shipping. If you received your order damaged, please contact us at Mwcassocaites@cwjamaica.com. 

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy 

We currently do not ship outside of Jamaica. 

Returns Policy 

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.